Most of the year, the Royal Palace Amsterdam is open for visitors. Please always have a look at the agenda for actual opening hours. The Palace may be closed due to a royal event.
Frequently asked questions
How long does it take to visit the Palace?
A visit to the Palace takes about an hour.
Which rooms are open to the public?
All the most important rooms are open to the public. On the ground floor, you can pay a visit to the Tribunal and on the first floor almost every room is open, including the impressive Citizens' Hall, the old Council Chamber, the Moses Hall and the Throne Room.
Can I reserve an audioguide?
No, it is not possible to reserve an audioguide. An audioguide is free, although subject to availability.
In which languages is an audioguide available?
An audioguide is available in several languages: Dutch, English, German, French, Spanish, Italian, Chinese and Russian.
I would like to cancel my online tickets, what should I do?
Tickets purchased online cannot be refunded. Your online tickets are valid for one year from the date of purchase.
Do I need to book in advance for a group visit of less than 15 people?
No, you do not need to book your visit in advance for a group visit less than 15 people. You can buy tickets at the ticket desk on the day of your visit or purchase e-tickets via this website.
Are there facilities for visitors with a disability?
The Palace is easily accesible to visitors with special needs and wheelchair users. Facilities include: lift, wheelchair-accessible toiles, wheelchair and walking sticks.
For visitors with hearing disorders, a publication with a tour of the Palace is available on loan at the ticket desk.
At the ticket desk, can I pay with my debit or credit card?
Yes, in addition to cash, you can pay via a debit card (Maestro of Vpay) or credit (Visa or Mastercard).
Can I take my bag into the Palace?
No, the taking of backpacks and carrier bags, umbrellas, backpack baby carriers and other large or dangerous objects is not permitted. We ask you to leave items in the cloakroom. Wheelchairs, rollators, strollers and walking sticks are permitted.
Do carers of disabled visitors get free admission?
Yes, admission is free for carers of disabled visitors who would not be able to visit the palace alone (maximum: 1 carer per visitor).
Can I take photographs/make films in the Palace?
Taking photographs is permitted in the Palace providing you don't use a tripod, flash or selfie-stick. Filming of any kind is not permitted, even with a mobile phone.
Can we have lunch or coffee at the Palace?
No, there are no cafe facilities inside the Palace. There are plenty of cafes and restaurants to be found in the immediate neighbourhood.
Can I bring my dog into the Palace?
Animals are not permitted, with the exception of guide dogs.
Can I make wedding photographs in the Palace?
No, it is not permitted to make wedding photographs in the Palace.
Can I buy a Museumcard at the ticket desk?
No, Museumcards are not available at the Palace's ticket desk.
If there is an exhibition, will I still be able to see the Palace?
Yes. during exhibitions, the rest of the Palace will remain open to the public.
